Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
What is Murphys Shoe Store Limited's return policy?
We offer a 30-day return policy for all unworn footwear in its original packaging. Please ensure the tags are still attached and the soles show no signs of outdoor use.
How do I determine my correct shoe size?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for boots and sizing down for leather loafers, as they tend to stretch over time.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. Express shipping options are available at checkout for guaranteed delivery within 1-2 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but usually range between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my leather shoes?
To maintain the quality of your shoes, we recommend using a cedar shoe tree to maintain shape and applying a high-quality leather conditioner every 3-6 months.